Ordering Information

We offer wholesale pricing to qualified retailers. For access to wholesale pricing, please review the steps below to set up a business account.

Please note the following:

• All orders are subject to a minimum purchase requirement of $50.00 (before shipping and tax). Orders under $50.00 are subject to a $5.00 processing fee. The fee will be added to the total shipping costs.

• Please note pack quantities and minimum order quantities if applicable.

• Please consider sufficient shipping time for special orders.

• We do not back order any items.

• Please provide us with a street address for shipping. We cannot deliver orders to a P.O. Box.

• For your security, the billing address entered MUST match the billing address on file with the credit card company or the order will be cancelled. Cancelled orders cannot be saved and will be required to be re-entered or phoned in.

• Progressive Balloons & Gifts reserves the right to refuse service, terminate accounts, and/or cancel orders at our discretion.

• All prices are subject to change without notice.

• We do not provide pricing or inventory information in Excel or other formats.

We accept MasterCard, Visa, American Express, Discover, PayPal and PayPal Bill Me Later. Cardholder name and billing address subject to bank verification. Please note; NO INTERNATIONAL credit cards are accepted.

Sales tax will be applied on orders shipped in the state of Missouri. To process an order without sales tax we require ONE of the following documents:

Please inspect all orders upon arrival. Report any issues to a Progressive Balloons & Gifts customer service representative within 48 hours of receipt at 1-800-843-0517.

• Any order shortages must be reported within 48 hours of receipt.

• Any damaged or defective merchandise must be called into Progressive Balloons & Gifts within 48 hours of receipt. We will provide you with a Return Merchandise Authorization Number (RMA).

• We will provide equivalent replacement product for manufacturer defects or damaged goods. Products must be unused and in the original packaging (if applicable). These items must be returned to Progressive Balloons & Gifts and are subject to our inspection.

• Defective Seasonal merchandise must be called into Progressive Balloons & Gifts within 10 days following the holiday it was purchased for. (Must be merchandise purchased for the current year). We will provide you with a Return Merchandise Authorization Number (RMA).

• We will provide equivalent replacement Seasonal products from the same season or holiday for manufacturer defects or damaged goods. Products must be unused and in the original packaging (if applicable). These items must be returned to Progressive Balloons & Gifts and are subject to our inspection. (We will not exchange seasonal products for another holiday or season.)

• When returning defective balloons, please do not puncture balloons.

• All merchandise must be shipped with a Progressive Balloons & Gifts RMA shipping number included on or in the package and returned within two weeks of the issue date (RMA is closed after 2 weeks and no credit will be issued on any merchandise returned after that date).

• We will reimburse any shipping charges incurred due to returns of manufacturer defects, over-shipped products, or damaged goods.

• When returning defective balloons, please do not puncture balloons.

• Returns are made for manufacturer defects or damaged goods only. If a return is needed for a reason other than damage or defect, please contact customer service at 1-800-843-0517 within (30) days of purchase to request a return approval. If approved, all returned items will be subject to a 20% re-stocking fee. (This does NOT apply to damaged goods.) Customers are responsible for all freight costs.